Who we are

The greenh2br.com website is owned by the company GreenH2BR, registered under

CNPJ 57.840.636/0001-69, with headquarters at Av. Santos Dumont, 3131a, conj.

1301 – Aldeota, Fortaleza – CE, 60150-162, Brazil.

For questions, requests or information about privacy, please contact

us by e-mail at contato@greenh2br.com or by telephone at +55 (85) 2180-

9407.

Which personal data we collect and why

We collect the following personal data to improve the user experience and offer our services in an appropriate manner:

• Name and e-mail address: when filling in contact or newsletter forms.

• IP address, browser and device: for security and statistics.

• Browsing preferences and cookies: for personalisation and analysis behaviour.

• Transaction information (if any): such as purchase history or requests.

This data is collected on the basis of your consent and/or legitimate interest, in accordance with applicable legal requirements.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as IP address and browser data, to help detect spam.

Media

If you upload images to the site, avoid including embedded location data (EXIF GPS). Visitors can download and extract data from images published on the site.

Contact forms

When you fill in our forms, we collect data such as name, e-mail address and telephone number. This data is kept for up to 6 months for customer service purposes only. We do not use this data for marketing without your consent.

Cookies

Our website uses cookies to:

• Recognise repeat visitors.
• Store user preferences.
• Analyse browsing behaviour (Google Analytics, for example).

You can set your browser to refuse cookies or alert you when they are sent.

Analyses

We use analysis services, such as Google Analytics, which collect anonymous access and browsing data. To find out more, see Google’s Policy. You can deactivate tracking via the Add-on your browser.

Who we share your data with

Your data may be shared with:

• Website hosting and security services
• Data analysis platforms
• Email marketing services (if used)

All third parties used are contracted under agreements that guarantee the data protection as required by law.

How long we keep your data

We keep personal data for as long as is necessary for the purposes for which it was collected.

• Contact forms: 6 months
• Analyses: up to 12 months
• Commercial records (if any): up to 10 years, according to tax requirements. 

What are your rights regarding your data?

You have the right to:

• Access the data we hold about you
• Request the correction or deletion of your data
• Withdraw your consent at any time
• Request data portability

To exercise your rights, please contact us by e-mail at contato@greenh2br.com.

Where your data is sent

The data collected may be processed outside Brazil, by third-party cloud services. We always look for partners with international data protection standards, such as GDPR or Standard Contractual Clauses.

Additional information

This website has commercial purposes and may process personal data for the purposes of

marketing, customer relations and performance analysis. All are collected on the basis of current legislation (LGPD, GDPR, among others).

How we protect your data

We adopt measures such as:

• SSL encryption throughout the site
• Restricted access to data
• Secure authentication for administrators
• Internal data protection training

What are our data breach procedures?

We have mechanisms in place to:

• Identify and isolate breaches
• Notify affected authorities and users, if necessary
• Correct vulnerabilities

From which third parties we receive data

Occasionally, we may receive data from:

• Social networks
• Marketing platforms
• Public databases or those consented to by partners

What automated decision-making or profile analyses do we make with user data

If you consent to our communications, we may carry out analyses to send you personalised content or offers. No decision with a significant impact is made without human supervision.

Mandatory disclosure requirements for your professional category

GreenH2BR operates in the technology and sustainable innovation sector and is subject to the General Data Protection Act (LGPD) and other regulations applicable to information security and privacy in Brazil.